Attracting new customers and enhancing their experience are important to Food and beverage SMEs in ensuring a higher revenue and customer return rate . HKT provides a diverse range of digital marketing, payment and operational solutions to improve your business performance. Our one-stop support will help elevate your restaurant’s customer experience, operational flow and efficiency.
4 Areas of Solutions
Subscribe designated HKT Business Broadband to enjoy free selected digital solutions during commitment period*.
Digital Marketing
F&B SMEs can promote their brands to different target customers through digital marketing platforms more efficienctly and build a stronger brand reputation. These solutions help handle customer enquiries automatically, round the clock.
Bizwise WhatsApp Solution
Upgrade personal/ WhatsApp Business account to WhatsApp Business API for setting automatic replies and sending bulk messages which enhances customer experience and boosting business performance.
Membership Solution
The solution enables features like adding points, points redemption and upgrades. Easily manage and establish a dedicated membership system without IT resources. The system analyzes collected data to maximize potential revenue.
Online Booking System
Customers can make 24/7 reservations through a centralized cloud-based booking system, enabling operational automation and increasing efficiency without IT expertise. A dedicated staff app streamlines reservation management.
E-voucher Solution
A one-stop selling platform for e-vouchers, allowing merchants to efficiently forecast inventory and digitize sales. It can attract more traffic to physical stores and enhance O2O marketing performance.
Takeout System
The system directly connects to WhatsApp and social media for convenient and time-saving mobile ordering. Staff App manages orders, menus and prices. Flexible and user-friendly solution expands customer base.
Electronic Payment
Cashless payments are popular in Hong Kong. Research shows that 90% of surveyed SMEs consider digital payment essential for their development^. An easy-to-use electronic payment solution brings you faster and more accurate transactions. One device supports multiple payments, ideal for high-traffic F&B businesses.
HKT Smart POS Solution
HKT Smart POS supports 16 payment methods in one device, including credit cards and Octopus. You can use any bank account for settlement and access to real-time sales records and reports.
Octopus POS Solution
HKT’s Octopus POS Solution offers various choices of equipment to fulfill F&B SMEs’ needs. Altogether with HKT’s fast, safe and stable broadband network, transaction time is reduced.
Cloud-Based Operation
Cloud-based operational systems reduce a lot of manual paperwork. This minimizes errors, eases the workload and allowing SMEs put more resources in enhancing the dining experience and improving operational efficiency!
Accounting System
Manage accounting duties on a unified platform while generating auto-generated financial analysis and reports to gain a better understanding of your business. Data is automatically uploaded to cloud servers for easy access and utilization.
Microsoft 365
Microsoft 365 Enterprise provides Office applications with web and mobile versions for flexible work on any device. Automatic updates ensure you have the latest versions of Office tools without extra purchases.
Google Workspace
With various user-friendly editing & communication tools, your team collaboration becomes more efficient. Adding Google AI analysis and learning your usage habits, saving you from complex procedures.
Network Communication Optimization
As the leading telecommunication service provider in Hong Kong, HKT has coverage in most commercial buildings, malls, and premises, providing strong and stable fibre broadband, 5G and Wi-Fi network services to meet the needs of SMEs.
Ultra-fast Fibre Broadband
HKT utilizes Fibre-to-the-Office (FTTO) technology for ultra-fast and smooth 2500M fibre broadband connection. With an extensive network coverage of high-quality data centers, the network is stable and reliable. Exclusive HKT 5A Network Security Protection ensures minimized online threats.
5G Business Broadband
HKT, the pioneering provider bringing 5G network to the MTR in Hong Kong, offers flexible 5G services to SMEs, including pop-up stores and short-term roadshows. With add-on services like Fixed IP and network security, HKT's 5G business broadband meets your specific business needs.
Business Wi-Fi Service
SMEs need to consider premises’ size, interior design and staff’s needs when installing a Wi-Fi router. HKT provides you with smooth and stable broadband & Wi-Fi all-in-one service, including consultation, on-site checking, installation, maintenance and repair.
Enquire Now
Subscribe Designated Business Broadband to enjoy free selected digital solutions during commitment period*.
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^《Visa Back to Business Study 6th Edition – 2022 Small Business Outlook》