You can call our 24-hour business customer service hotline 10088. Provide us with your company name and Business Registration number, and you can obtain your PPPOE login name and password instantly.
MoreI made a maintenance service booking but the technician did not show up at the appointed timeslot. What should I do?
Please call 10088 at once for further arrangement.
MoreHow do I fix a slow internet speed?
The speed of broadband signal depends on certain factors such as the traffic of a website you are visiting; or if your activities consume a lot of bandwidth such as video conferencing or uploading large files to the Cloud. If you need a higher broadband speed, please...
MoreDoes your Single Access (SA) package support dynamic IP or static IP?
Dynamic IP address.
MoreHow many static IP can the Dedicated Internet Access (DIA) support?
Our Secure Dedicated Internet Access Always-On (Secure DIA AO) DIA can support a minimum of 6 static IP addresses. You may also select 16, 32 or 64 static IP addresses, whichever suits your business needs.
MoreWhat are the available payment channels?
Autopay: Please call our business customer service hotline 10088 for an authorisation form. PPS: Call 18033 Online payment service: www.ppshk.com Merchant code: 74 PPS service hotline: 900 00 222 328 ATM payment: You can pay with ATMs with a “BILL PAYMENT SERVICE”...
More