Where can I get a copy of my bill?

You may login to www.biznetvigator.com for a copy. If you have registered a My HKT (Business) account, you may also get a copy in My...

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Can I apply for a service reconnection? Do I have to sigh a new contract?

You may call our business customer service hotline 10088 to submit a reconnection request. A new contract will be prepared for you.

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How long does it take to relocate, terminate, reconnect to services, and add or remove add-on services?

The time required for relocation, termination, reconnection to services, or add and remove add-on services will depend on respective services. For normal cases, please reserve the following time to submit your request prior to the effective date: 14 working days for...

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Where can I check the bill details, or apply for the eBill service?

Normally, the first bill will be issued and mailed to you two weeks after the service effective date. But it also depends on the bill cut-off date. Our bill issuance is based on your statement period. If your service effective date is in between of a statement period,...

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What are the available payment channels?

Autopay: Please call our business customer service hotline 10088 for an authorisation form. PPS: Call 18033 Online payment service: www.ppshk.com Merchant code: 74 PPS service hotline: 900 00 222 328 ATM payment: You can pay with ATMs with a “BILL PAYMENT SERVICE”...

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Which the devices support Microsoft Office 365 Business version?

PC: Windows 7 or above Mac: Mac OS X 10.10 or above Windows tablet: Windows 8 or above Windows phone: Windows 10 iOS: iOS 10.0 or or above for iPad® / iPad Pro™ or iPhone® Android: Android KitKat 4.4 or above, with ARM type or Intel x86 processer on tablets and...

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