Why did I fail to send or receive emails?

There might be multiple reasons. Please make sure you have connected to the internet. If you did, but still failed to send or receive emails, please try shutting down Outlook and opening it again.

More

How to set auto-reply on Webmail.

Go to www.biznetvigator.com and login. On the menu bar, click “My Toolbox”, and then go to “Advanced Email” to enter Webmail. Click “Preference”, and then “Out of Office”. Select “Auto-reply” and set the auto reply...

More

How do I add / delete / manage email accounts?

Go to https://www.biznetvigator.com and login with your administrator account. On the menu bar, click “Manage”, and then “Change setting”. Then click “Email” and enter the webpage to manage your...

More

Can I transfer my storage spaces between Advanced Email and Cloud Storage?

No, the storage spaces of Advanced Email and Cloud Storage are independent of each other.

More

Do I have to change my Outlook / Outlook Express / Windows Mail account setting when I switch from Message@WORK to Advanced Email?

You may keep the POP/SMTP original setting, but we recommend switching to IMAP/SMTP protocol for the safety of your email account.

More